Frequently asked questions

FREQUENTLY ASKED QUESTIONS

Below you will find the answers to all your questions regarding tickets and season tickets. If you still have questions, don’t hesitate to send an email to the following address: contact@oceanopolis.com

 

GENERAL

How long is the visit of Océanopolis ?

We recommand 3 hours to a half day of visit. It is the ideal amount of time to discover and enjoy the site and our animations.

When is Océanopolis the most frequented ?

The high season is situated mid july and on the third week of august. During this period we highly recommand online booking, morning visits, avoiding rainy days and choosing weekends.

Saturday, out of the holidays, is commonly the less frequented day of the week.

Is the access to Océanopolis guaranteed on high influx days ?

No. For you safety and for a confortable visit, we can on high influx days, refuse visitors (unless if you have bought a ticket online). During the high season, it can happen on rainy days.

What are the reception conditions for childrens ?

At the entrance of Océanopolis, you can rent a stroller for the day for 5€. The presentation of an identity document will be asked as a deposit. Know that these strollers are limited in number and can not be reserved in advance. Do not hesitate to contact the reception staff as soon as you enter on the park.

Some sanitary facilities are equipped with changing tables. A baby area equipped with changing mats and a microwave oven is open during the high season.

Child-friendly menus are available at our places to eat.

Please note that we do not have a daycare service.

Can I visit Océanopolis with my dog ?

Unfortunately, dogs are not allowed in Océanopolis. 

This measure is imposed on us by the decree of March 25, 2004, published in the Official Journal of April 1, 2004. It sets the general rules of operation and the general characteristics of the installations of fixed and permanent zoological establishments, presenting live specimens of local or foreign fauna falling under heading 21-40 of the nomenclature of installations classified for the protection of the environment.

Article 13 of this decree concerns more particularly our friends the dogs:

“Animals must be protected from predation by animals foreign to the establishment. They must not be able to be disturbed or excited by animals foreign to the establishment. If necessary, establishments should implement programs to control these indesirable animal populations.”

However, we accept guide dogs.

I would like to discover Océanopolis, Brest and its region, what advice can you give me?

Discover our stays
Océanopolis is a partner of many hotels in Brest. Discover our stays including 1 day of visit + 1 night in a hotel at a preferential rate!

Take advantage of discounts with our partners
On presentation of the ticket, entry to Océanopolis entitles you to reduced-rate entry to our partners.

From what age is it possible to visit Océanopolis alone?

It is possible to visit Océanopolis alone from the age of 15. Young people under 15 must be accompanied by an adult (over 18). In the event of inappropriate behavior, minors aged 15 to 18 may be asked to leave the site by surveillance agents.

Can I leave my belongings or suitcase at reception?

No, unfortunately we do not have lockers or changing rooms for bags and luggage, in compliance with the Vigipirate instructions in force.

TICKETING

Can I change my ticket ?

You have the possibility to modify your visit date.

please contact us : billetterie@oceanopolis.com

Can I buy my ticket on site?

Yes, you can buy your ticket onsite. However, we recommand online booking . Indeed, in case of high influx, without an online reservation, the access to Océanopolis is not guaranteed.

Do I have to buy a place for my child under 3 years old?

Children under 3 are our guests and do not need entrance tickets to Océanopolis.

Do I have to print my ticket?

You do not need to print your ticket. You can present it directly on your smartphone. You will simply be asked to zoom in and turn up the brightness of your phone as much as possible.

PARKING

Is the parking free?

Yes, parking is free. It is neither monitored nor guarded. It has spaces reserved for buses and disabled people.

Parking opening hours:

10:00 a.m. – 5:00 p.m. (low season excluding school holidays)
9:30 a.m. – 6:00 p.m. (school holidays)
9:30 a.m. – 7:00 p.m. (high season)

Please note that parking is limited to 48 hours.

Do motorhomes have access to parking?

Yes, there is a space reserved for motorhomes. However, it does not offer specific equipment and the number of nights is limited to one.

Please note: trailers are not allowed in the Océanopolis car park.

CATERING

Can I eat on site?

Catering is open depending on the season and the government measures. This measures can change regurlarly. If needed, please contact us.

You can bring your own meal and have lunch on our picnic areas.

Please note that knifes are forbiden.

SHOPPING

Is the shop open ?

Our shop is open. We ask you to pay by bank card, preferably contactless.

⚠️ IMPORTANT ⚠️

En raison de la période estivale et de la météo pluvieuse nous vous recommandons vivement d’acheter votre billet en ligne avant de vous déplacer. 

Seul l’achat de billets horodatés en ligne permet l’accès à la visite le jour et à l’heure choisis.

Billets CSE et abonnés : présentez-vous directement au contrôle d’accès, sans réserver.

Merci de votre compréhension.

L’équipe Océanopolis